Refund policy
🛍️ Return & Exchange Policy
Effective Date: August 19, 2025
At Boho Babes Boutique, we want you to love your purchase! If something isn’t quite right, we’re here to help.
✅ Eligible Returns
We accept returns for unused, unworn, unwashed, and undamaged items in their original packaging with tags attached.
📅 Return Window
You may return items within 30 days of receiving your order. After this window, unfortunately, we can’t offer a refund or exchange.
🔁 Exchanges
We offer exchanges for the same item in a different size or color (if available). To request an exchange, email us at bohobabesboutique@myyahoo.com within the return window.
💸 Refunds
Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Shipping costs are non-refundable.
🚫 Non-Returnable Items
We do not accept returns on:
- Sale or clearance items (marked “Final Sale”)
- Gift cards
- Intimate apparel (earrings, swimwear, undergarments, hair accessories, or hair tools)
- Custom or personalized items
🚚 Return Shipping
Return shipping is the responsibility of the customer unless the item was damaged or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance.
To initiate a return or exchange, please contact us at bohobabesboutique@myyahoo.com with your order number and reason for return.